HOW DO I...
MAKE AN APPOINTMENT?
The doctors and nurse practitioners have 10-minute appointments. The doctors also have telephone appointments which can be very convenient for some patients. However, you must assess whether the problem can be dealt with over the phone.
Half the appointments in every surgery are pre-bookable and the other half are booked on the same day. Patients can pre-book an appointment with a doctor up to two weeks in advance. The early and late appointments are pre-bookable to suit patients who work.
The phones open at 8.00am for patients wanting to book a same-day appointment.
The doctors offer out of hours appointments -12 each week before 8.00am and 15 after 6.30pm on a Monday. These are for patients with routine problems who find it difficult to access the surgery in hours. These appointments are pre-bookable four weeks in advance.
Practice nurse appointments are all pre-bookable.
It is also possible to book appointments online by Clicking Here.
Please send an email request to: general.enquiries@gp-b81029.nhs.uk
HOW DO I...
OBTAIN A HOME VISIT?
Home visits are made on
medical grounds only, for patients who are housebound or whose condition would
deteriorate by making a journey. In most instances patients can travel, especially
children (it is not harmful to wrap up a child with a fever and bring them to
the surgery). Please help us by coming in whenever possible as we can offer a
much better service to patients at the surgery. The examination facilities and
equipment enable a much more accurate diagnosis to be made.
If you do
need to request a home visit, please telephone 0844 477 8699, if possible before
10.00am.
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